Lumexa Mobility Scooter

Q1: What is the maximum range of the LUMEXA Mobility Scooter?

A: On a single full charge, the LUMEXA can travel up to 30 miles under ideal conditions.

Q2: Is the scooter easy to store or transport?

A: Yes — it features a foldable, compact design so you can collapse it quickly and fit it into car trunks, tight storage areas, or small spaces.

Q3: Can it handle rough terrain or slopes?

A: Absolutely. The scooter is engineered for all-terrain use, supporting inclines up to 15° with stability.

Q4: How does the folding mechanism work?

A: It has an Effortless One-Step Folding system. With a single motion, you can fold or unfold the scooter using one hand — no tools required.

Q5: What is the motor power and top speed?

A: The LUMEXA model uses a 350 W motor, and it can reach speeds around 5 mph on flat surfaces.

Q6: What is its weight and load capacity?

A: The scooter weighs about 53 lbs (≈ 24 kg) and can support up to 330 lbs (≈ 150 kg).

Q7: What warranty or return policy is available?

A: There is typically a one-year warranty and a 30-day return period for quality-related issues.

Q8: How long does charging take?

A: Charging time will vary depending on battery capacity, but you can expect somewhere around 4 to 6 hours for a full charge.

Q9: Is the battery removable?

A: Yes, you can remove the battery to charge it off the scooter, which adds flexibility.

Q10: What kind of customer support is offered?

A: You’ll get lifelong technical support, plus access to dedicated customer service hotlines and email support.

At LUMEXA, We Build Gear That Works as Hard as You Do

Born out of a passion for innovation and the outdoors, our mission is simple: to deliver top-tier gadgets and outdoor essentials that blend premium performance with practical pricing—without compromise.

🏗️ Built in the USA with Purpose

Every LUMEXA product is proudly crafted in the United States, using high-grade materials and precision manufacturing to ensure rugged reliability, comfort, and long-term value. From our portable cots to our future-ready gadgets, we engineer for real-world use—not showroom floors.

⚡ Engineered for Performance

Our gear is designed by doers, for doers. Whether you’re deep in the backcountry, hosting weekend guests, or catching a break between shifts, LUMEXA products deliver next-level functionality, modern aesthetics, and uncompromising durability.

💰 Premium Without the Price Tag

Top quality shouldn’t come with a top-heavy price. At LUMEXA, we keep things lean—cutting out middlemen, streamlining logistics, and designing products that do more with less. The result? Elite-level gear at accessible prices.

🧭 Wherever You Go, We’ve Got Your Back

Adventure-tested. Everyday-ready. Whether you're packing for a weekend escape or upgrading your daily setup, trust LUMEXA to be the gear that gets you there—and back—comfortably, affordably, and reliably.

✅ LUMEXA 30-Day Money-Back Guarantee

We stand behind every product we build. If you're not completely satisfied with your LUMEXA gear, we’ve got your back—no questions asked.

🔄 Hassle-Free Returns

You have 30 days from the date of delivery to try out your LUMEXA product. If it doesn’t meet your expectations, return it for a full refund.

📦 Return Requirements

To be eligible for a return:

• 
  like-new condition
  
• 
  all original components (carry bag, accessories, manuals, etc.)
  

🚚 How to Start a Return

Email support@lumexa-tech.store with your order number.

You’ll receive a prepaid return label and instructions.

Get a 100% refund to your original payment method within 3–5 business days after we receive your item.

❗ Exceptions

Free returns available for U.S. orders only.

🧡 Our Promise

We want you to love what you buy. If it doesn’t feel right, send it back—no stress, no pressure.